Personalized Mom Necklace – Heart & Rose Design

Easy Returns Policy

We want you to love your purchase! You can return most new, unopened items within 90 days of delivery for a full refund. Our goal is to make the process as smooth and efficient as possible.

Once we receive your returned item, we’ll issue your refund within 1–2 business days, ensuring you receive it quickly. You’ll be kept informed every step of the way.

If you’d like to initiate a return, simply log in to your account, view your order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We’ll send an email notification as soon as your refund is processed and on its way to you.

Worldwide Shipping

We’re pleased to offer shipping to many countries around the world! While we reach a wide range of locations, please note that some destinations may have restrictions based on local regulations or shipping policies for jewelry items.

After placing your order, we’ll provide an estimated shipping and delivery timeline based on the availability of your items and your selected shipping option. This shipping estimate will appear on the checkout page, so you know exactly what to expect.

Shipping rates are calculated by weight, with each item’s weight rounded up to the nearest pound as per carrier policies. You can find each product’s weight on its detail page for easy reference.