Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to manor.jewelry@gmail.com.
- All
- Returns & Exchanges Questions
- Payments & Discounts
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Returns & Exchanges Questions
Yes, we accept exchanges. If you need to exchange an item for a different size, color, or variation, please contact us within 90 days of receiving your order. The item must be in its original condition, unworn, and in its original packaging. Buyers are responsible for return shipping costs unless the item is defective or incorrect.
We accept returns only for defective products. If you receive a damaged or defective item, please contact us within 90 days of delivery with clear photos of the issue. We will be happy to offer a replacement or refund. Unfortunately, we do not accept returns for non-defective items, so please review product details carefully before purchasing.
Customers are responsible for return shipping costs. We do not provide prepaid return labels. If you need to return an item, please ensure it is shipped with a trackable method for your security.
Once we receive and inspect the returned item, refunds are processed within 3 days.
Payments & Discounts
We accept credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods.
Yes! We run seasonal sales and special promotions. Sign up for our newsletter to receive exclusive discounts.